Shipping policy

Shipping Policy 

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

Once your order has been processed and shipped, you will receive an email confirmation with your tracking number to monitor your shipment.

Please note that processing times are separate from shipping times.

Domestic Shipping (United States)

Standard Shipping

  • Delivery time: 3–6 business days after processing

  • Cost: $10

🎉 Free shipping on orders of $90 or more within the United States.

International Shipping

We ship internationally using DHL.

  • Estimated delivery time: 6–12 business days

  • International shipping cost: $35

🎉 Free international shipping on orders over $200.

⚠️ Customs, Duties & Taxes
Orders shipped outside the United States may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping cost.

Shipping Confirmation & Tracking

Once your order ships, you will receive an email with tracking information so you can follow the progress of your package.

If you do not receive your tracking email within 3 business days, please contact us at:

📧 info@goldier.com

Incorrect Shipping Address Policy

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided:

  • We cannot guarantee delivery of the package.

  • If the package is returned to us, the customer will be responsible for paying the reshipping cost.

  • If the package cannot be recovered, Goldier is not responsible for the loss.

If you notice an address mistake, please contact us immediately at info@goldier.com before the order ships.

Lost or Stolen Packages

Once an order has been shipped and marked as delivered by the carrier, Goldier is not responsible for lost or stolen packages.

If your tracking shows that your package was delivered but you cannot locate it, we recommend:

  1. Checking around your delivery location or mailbox

  2. Asking neighbors or building management

  3. Contacting the shipping carrier directly

If you still need assistance, please contact us at info@goldier.com and we will do our best to help you open a carrier investigation.

Shipping Delays Disclaimer

Delivery times provided are estimated and not guaranteed.

Shipping delays may occur due to:

  • Weather conditions

  • Carrier delays

  • Customs processing (for international shipments)

  • High shipping volumes or holidays

Goldier is not responsible for delays caused by the shipping carrier or customs authorities.

Accepted Payment Methods

We accept the following payment methods at Goldier.com:

  • PayPal

  • Shop Pay (Pay in 4 interest-free installments)

  • Credit Cards

  • Debit Cards

  • Apple Pay

  • Google Pay (GPay)

Need Help?

If you have any questions about shipping or need assistance with your order, please contact us:

📧 info@goldier.com

You can also visit our Contact Us page or use the Live Chat feature available on our website during business hours.